Return and Refund Policy
Effective Date: July 14, 2026
1. Return Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Returns must be initiated within [e.g., 3 or 7] days of the delivery date.
Certain items, such as [mention non-returnable items, e.g., digital products, hygiene items, or sale items], are not eligible for return.
2. Return Process
To initiate a return, please contact our support team at [Insert Email/Phone] with your order number and a clear photo or video of the product if it is damaged or incorrect.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
3. Refunds
If your return is approved, we will process your refund to your original payment method or [e.g., store credit].
The refund process typically takes [e.g., 5-7] business days to reflect in your account, depending on your bank or payment provider.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Damaged or Incorrect Items
In the event that you receive a damaged or incorrect item, please notify us immediately upon delivery. We will arrange for a replacement or a full refund at no additional cost to you.
5. Contact Us If you have any questions regarding our return and refund policy, please reach out to us:
Email: ecodevelopment.bd@gmail.com
Phone: +880 1817 205811